KPI · Move lower

Rage-scroll rate

Share of sessions with repeated rapid wheel, touch, trackpad, scrollbar, or keyboard-scroll attempts that do not produce meaningful progress.

Rage-scroll rate captures users fighting the movement model. It is the scroll equivalent of rage clicking: repeated attempts to make progress when the interface feels stuck, delayed, too slow, or unexpectedly locked.

Count bursts of wheel, touch, scrollbar, or PageDown activity where document position changes little, reverses unexpectedly, or remains inside a pinned sequence. Review this metric with recordings when possible because intentional rapid browsing can look similar.

How patterns use this KPI

PatternHow it's instrumentedWhy it matters there
ScrolljackingRepeated rapid wheel, touch, trackpad, scrollbar, or PageDown attempts without meaningful document progressFighting the scroll system is a direct signal that movement no longer matches user intent.

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