KPI · Move higher
Preference panel completion rate
Share of users who open consent preferences and successfully save, reject all, or accept selected categories.
Preference panel completion rate measures whether granular controls are usable. Track preference_panel_open -> save_preferences, reject_all, or accept_selected.
For journey-blocking consent, a low completion rate usually means settings are too complex, refusal is buried, or users are using the panel as an escape route.
How patterns use this KPI
| Pattern | How it's instrumented | Why it matters there |
|---|---|---|
| Journey-Blocking Consent | preference_panel_open -> save_preferences / reject_all / accept_selected | Users who open settings should be able to complete the decision without excessive effort. |